Frequently Asked Questions
Everything you need to know about shopping with Bright Futures.
How do I determine my size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific garment measurements.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and start your refund or exchange process.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new wardrobe additions sooner.
Are your materials sustainably sourced?
At Bright Futures, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to ensure a smaller environmental footprint.
Can I change or cancel my order after it's placed?
Because we process orders quickly, we have a 1-hour window for any changes or cancellations. Please email our support team immediately with your order number to request a modification.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.